July 2025
Web version
Autorité des marchés financiers
Logo Info-Conformité
Helping you meet your obligations under the Act respecting the distribution of financial products and services.
 

New Self-reporting and Cooperation Policy

In order to better protect financial consumers and ensure financial market integrity, the AMF is launching a new self-reporting and cooperation program.

The purpose of the program is to intervene earlier in investigation and litigation matters so as to reduce the impact of offences and compliance failures on the financial markets, victims and the court system. 

It is intended to encourage market participants who have contravened the law to self-report and/or cooperate fully with the AMF in exchange for the chance to benefit from a form of sanction relief.

Persons who have committed compliance failures or offences under the laws administered by the AMF may:
  • self-report, either by writing to [email protected] or by calling the AMF Information Centre at 1 877 525-0337; or
  • inform the lead investigator in their case that they wish to cooperate.
For more information about the program and the Policy in force: Self-reporting and Cooperation Program.
 

2024-2025 Enforcement Report

The AMF is publishing its Enforcement Report (in French only) outlining the actions taken during the 2024-2025 fiscal year to enforce the laws it administers and warn Québec consumers about illegal practices in the financial sector.

Here are a few highlights:
  • More than $3 million in fines, administrative penalties and administrative sanctions were imposed
  • 75 individuals and firms were sanctioned by the courts for various offences under the laws administered by the AMF
  • 2 individuals were given jail sentences ranging from 18 to 42 months
  • 70 freeze orders and bans against carrying on activities were issued against 39 individuals
  • 96 reports were received under the Whistleblower Program
  • 249 warnings were issued about fake on-line trading platforms, particularly in the cryptoasset sector
To view the full report: Enforcement Report | 2024-2025 (in French only).
 

Coming into force of the Regulation respecting complaint processing and dispute resolution in the financial sector

On July 1, the Regulation respecting complaint processing and dispute resolution in the financial sector came into force.

For help in understanding and complying with this new framework, refer to the Complaint examination section of our website, which includes:
  • Explanations of your complaint processing obligations, including:
    • a model complaint processing policy for firms (docx - 121 Kb) and independent representatives (docx - 120 Kb);
    • a model summary of the policy for firms (docx - 92 Kb) and independent representatives (docx - 92 Kb).
  • clarifications regarding the submission of your complaint reports
  • information on how you can report complaints resolved according to a simplified process
Please ensure that your complaint processing and dispute resolution policy and processes comply with these new requirements.
 

Work permits: Pay attention to permit conditions

Future representatives who hold a work permit issued by Immigration, Refugees and Citizenship Canada must make sure their permit is valid and complies with the conditions attached to it.

Firms wishing to hire candidates holding a work permit should consider this when considering applications.

To learn about the AMF’s requirements in this matter, refer to sections 13, 29 and 56.1 of the Regulation respecting the issuance and renewal of representatives’ certificates.
 

Probationary period: Important information

The probationary period does not start until the date indicated on the probationary certificate. This document confers on a candidate the title of trainee and confirms their right to practise for the entire duration of their probationary period.

The trainee, supervisor and firm are responsible for making sure they have received the probationary certificate before starting the probationary period.

Because the names of the trainee and employer appear in the Register of firms and individuals authorized to practise for the length of the probationary period, it is important to ensure that the information in the Register is accurate. Contact the AMF immediately if you notice a problem.
 
For more information about the probationary period, refer to the General rules – Probationary period section of the AMF website.
 

Ongoing public consultations and call for applications

Several public consultations have been launched over the past three weeks. We invite you to read the related documents and submit your comments as part of these public consultations:
  • Regulation to amend the Regulation respecting the eligibility of a claim submitted to the Fonds d’indemnisation des services financiers – from June 26 to September 19, 2025
  • Recalibration of AMF fees in the securities sector – from June 26 to September 19, 2025:
    • Regulation to amend the Securities Regulation
    • Regulation to amend the Tariffs for costs and fees payable in respect of derivatives
    • Regulation to amend Regulation 13-103 respecting the System for Electronic Data Analysis and Retrieval + (SEDAR +)
  • Guideline for the Use of Artificial Intelligence – from July 3 to November 7, 2025
  • Non-regulatory public consultation: AMF Issues and Discussion Paper of the Autorité des marchés financiers on account transfers in the financial sector – from July 10 to September 8, 2025
L’AMF is seeking applications for three positions on its Distribution Practices Advisory Committee (the Committee), which is composed of representatives pursuing activities governed by the Act respecting the distribution of financial products and services.

For more information on the Committee’s mandate and the profiles sought: Call for application for the Distribution Practices Advisory Committee (in French only).

Applications must be submitted on or before August 1, 2025.
 

Questions?

Whether you have questions about your professional practice or your professional obligations, our information agents are here to help you!

1 877 525-0337

Don’t wait on the phone:
  • Use the call back feature! An AMF Information Centre agent will promptly return your call.
  • Book an appointment on-line to choose a time that works for you.
 
Autorité des marchés financiers
Place de la Cité, tour PwC
2640, boulevard Laurier, bureau 400, Québec (Qc)  G1V 5C1
Facebook
Twitter
LinkedIn
Youtube
Instagram
Site Web de l'Autorité
This Email is sent to: [email protected] because of your subscription to AMF Info-conformité. You can change your contact information, your selection of E-mail Info or unsubscribe at anytime.
© 2025 All rights reserved.
Contact us | Privacy Policy